About Us

Carelon Behavioral Health of California, Inc. is a wholly owned subsidiary of Carelon Behavioral Health, Inc. and a health care service plan licensed under the Knox-Keene Act to provide Mental Health or Substance Use Disorder or Mental Disorder (MHSUD) and Employee Assistance Program (EAP) services. As a Knox-Keene Plan, Carelon Behavioral Health of California is regulated by the California Department of Managed Health Care. As part of our continuing commitment to provide our valued members with the most effective, efficient and convenient MHSUD and EAP services, we have developed this web site for use by our California members.


Our mission is to help people live their lives to the fullest potential. Therefore, everything we do is focused on improving the health of people under our care. Putting people at the center, Carelon Behavioral Health’s system is built on a strong support structure of doctors, nurses, therapists, advocates, and mentors fulfilling members’ behavioral, physical, and social health needs.

Our vision focuses on improving the health and well-being of individuals coping with mental health and substance use conditions. We make this vision a reality through recovery-focused programs and effective partnerships our clients and providers.

Our mission and values guide the way we treat our providers, members and each other. They are at the heart of all we do.


Mission: We help people live their lives to the fullest potential

Corporate Values:

Integrity /
We earn trust.

We speak honestly and act ethically. Our character guides our daily work. We gain the confidence of others by doing the right thing.

Dignity /
We respect others.

We believe in others and see their potential. With the right support, all individuals can achieve their goals.

Community /
We thrive together.

We build great teams by leveraging individual strengths. We share, partner and collaborate with others in the name of mutual goals.

Resiliency /
We overcome adversity.

We embrace that our work is hard, and sometimes does not go as planned. We meet these challenges head on and constantly strive to better ourselves and our services.

Ingenuity /
We prove ourselves.

We are learners, innovators and original thinkers. We use our experience, imagination and wisdom to deliver tangible, positive outcomes.

Advocacy /
We lead with purpose.

We start the conversations that matter. We advance the dialogue on important issues and affect change for the better. If not us, then who?